◆ Sprightlytherapy
Contact us
Sprightlytherapy is a small independent team reviewing online pokie sites for Australian players. If you have spotted an error, want to ask about a review, or have a business question, the addresses below go straight to the right person. Clear, specific messages help us reply properly and fix problems faster.
Editorial and corrections
Write to editor@sprightlytherapy.com. Include the page link, the exact sentence or figure you believe is wrong, and a source such as a terms page or screenshot.
editor@sprightlytherapy.com
General questions
Use info@sprightlytherapy.com for questions about how we review, our site, or a brand we cover. Mention which of the 9 compared brands you mean, if any, and what you already checked.
info@sprightlytherapy.com
Partnerships and advertising
Contact partners@sprightlytherapy.com with your company name, the brand or product involved, and the proposal. Commercial talks never change rankings or review scores, and editors are not part of those conversations.
partners@sprightlytherapy.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a dispute against a casino?+
We cannot act on your behalf or recover funds, because we are a review site and not a regulator or operator. We do want to hear about the problem, though. Send details to editor@sprightlytherapy.com, and if a pattern affects a brand we cover, we will recheck and update our review.
How quickly will I get a reply?+
We read every message and aim to reply within a few business days. Correction reports go to the editor on duty first, so factual issues are usually looked at sooner than general questions. Complex checks, such as retesting a withdrawal, can take longer before we confirm an outcome.
Can I ask you to review a specific pokie site?+
Yes. Send the site name to info@sprightlytherapy.com along with why you think it deserves a look. We currently compare 9 brands, and any new site goes through the same full methodology before it appears. Suggestions are welcome, but they do not guarantee coverage.
Where can I get help if gambling stops feeling like fun?+
Please contact Gambling Help Online, a free and confidential Australian service available around the clock by phone or chat. You can also use BetStop, the national self-exclusion register, to block access to licensed online wagering services. We are happy to answer questions, but we are not a counselling service.