◆ Corrections & updates
Corrections & updates
Every review site gets something wrong eventually. A bonus term changes overnight, a withdrawal limit is misread, or a payment method quietly disappears from a cashier. What matters is how openly those errors are fixed. This page explains how Sprightlytherapy handles corrections across the 9 brands we compare, what we treat as a genuine factual error, how readers can report one, and what happens once a report reaches our editors.
What counts as a correction
A correction is any change that fixes information a reader could rely on when choosing where to play: wagering requirements, minimum deposits, withdrawal times, game availability, licensing details or safer gambling tools. These changes are logged and noted on the page with the date. A cosmetic edit, such as fixing a typo, tidying a sentence or swapping a screenshot that shows the same information, is made without a correction note.
- A review listed a wagering requirement on a welcome bonus that the operator had since changed in its published terms.
- A payment table showed PayID as available for withdrawals when the casino only accepted it for deposits.
- A review named the wrong licensing authority for an operator after the brand moved to a different licence holder.
- A pokie was described as part of a casino's lobby even though it had been removed for players connecting from Australia.
How to report an error
- The exact page address and the sentence or table row you believe is wrong.
- What you think the correct information is and where you found it, such as a link to the operator's terms page.
- The date you saw the information, since casino terms and cashier options can change from week to week.
- A screenshot if you have one, with any personal account details or balances blurred out before sending.
editor@sprightlytherapy.com · Contact us
What happens next
- Your report is logged by the editorial team and assigned to the editor responsible for that review.
- The editor checks the claim directly against the operator's current terms, cashier or support team rather than relying on the report alone.
- If the error is confirmed, the page is corrected, the last-updated date changes and a short correction note is added.
- We reply to the address you wrote from to confirm what was changed, or explain why the original information stands.
How reviews get updated
When a correction is confirmed, the editor responsible updates the affected section, changes the last-updated date and adds a short note describing what changed and why. If the error affects how a brand compares with the others, Daniel Whitfield re-checks its position among the 9 brands we review. Related pages, such as bonus summaries or payment tables, are checked at the same time so the same mistake does not survive elsewhere on the site.
Frequently Asked Questions
Where do I send a correction request?+
Please write to editor@sprightlytherapy.com with the page address, the information you believe is wrong and a source if you have one. Corrections go straight to the editorial team rather than the general inbox, which helps us check them faster. You do not need an account with the casino in question to report an error, and we never ask for login details.
Will a casino partnership stop you from correcting a review?+
No. Commercial relationships are handled separately from editorial work, and partners cannot block or delay a correction. If a partner brand has changed its terms in a way that makes it look worse, the review is updated in the same way as for any other operator. Accuracy for readers in Australia comes before any arrangement with an operator.
What if you decide the review was correct?+
Sometimes a reader sees a different offer because of their location, account history or a temporary promotion. If our check shows the published information is accurate for players in Australia, we leave it unchanged and reply explaining what we verified and where. If the situation is unclear, we add a note to the review so readers know to confirm the detail with the operator directly.